Online Course Registration Information

How Online Classes Work
The Pacific Oaks online program uses the eCollege platform. The program is Web-based, meaning you must be connected to the Internet in order to read and respond. You may connect at any time of the day or night that is convenient for you, usually three to six times per week, depending on the class format. The program stores messages in a way that allows all Pacific Oaks onliners to communicate and interact with each other asynchronously (from different locations and at different times).

Newcomers' Orientation
Orientation consists of a self-paced tutorial that will help you get acquainted with other Pacific Oaks students and faculty. Orientation faculty are available for help and moral support and the rest of the PO Online Community can be counted on to be friendly and helpful as well. You will find additional instructions and guidance in the "Welcome Newcomers" section of the POC Community Center on eCollege.

View the orientation video

Allow at least two weeks to become fully acquainted with the eCollege platform, more if this is your first online learning experience. Be sure to note the starting dates for your courses and plan your time so you will be finished with Orientation well before your first class begins. Logging in promptly after receiving your login note is recommended since the Community Center gives students access to additional class information and resources prior to class.

Note: Orientation is separate from (and in addition to) any pre-class coursework assigned by the instructors of your upcoming online courses. Most Pacific Oaks online courses require reading and some assignments to be completed prior to the first day of class.

Obtaining a Login and Password
Password and login information for eCollege will be sent to your Pacific Oaks student email as soon as your registration is processed. Log in via the link provided in the email and follow the directions for finding the Student Orientation Tutorial and the POC Community Center.

Help
There are different sources for help, depending on your problem. You will get the quickest resolution if you go to the right source, however, any of the below can redirect you if necessary, so don't hesitate to call whenever you get stuck. Here's a guide:

For login/password information and help with your Pacific Oaks student email account:
The Pacific Oaks helpdesk is available weekdays during business hours by phone 626.529.8401 or email Pacific Oaks helpdesk.

For technical difficulties and questions about the eCollege platform:
The eCollege helpdesk is available 24/7 by phone 800.767.0536 or email eCollege helpdesk.

For booklists and pre-class information:
Booklists are available on the MBS Direct Books website at: http://bookstore.mbsdirect.net/pacificoaks.htm. Hybrid Online students can access booklists, pre-class assignments and information from instructors by clicking on "Class Information" under "Pacific Oaks Cafe" on eCollege and selecting the course title.

Course Format Definitions

• Online - Online students enroll exclusively in online courses. 
• Hybrid - Hybrid students enroll in a combination of online and on-site courses. 

Program Contact Information

Dr. Kalani Beyer 
Dean for the School of Education

Lena Runestad 
Student Advisor for 100% online programs

Dr. Judy Magee
Faculty Advisor

Dr. Betty Jones 
Emeritus, Advisor

Technical Requirements
Most users will be able to readily connect to the website without adjustments. For questions about any of the below, please contact the eCollege helpdesk.