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The Learning Center


We aspire to support all Pacific Oaks students in all modalities during the writing process from beginning to end.


The Learning Center strives to assist in making the writing process more fundamental and adaptive. Through our work students will develop a confidence through writing which will enable them to succeed in all phases of academia.

Contact Information

Pasadena Campus: Building 45, Suite A105
Email [email protected]

Professional Staff

Francesca L. Nesfield, M.A.
Learning Assistance Specialist
Learning Center Director
Phone: (626) 529-2428
Email: [email protected]

Tutoring Hours

By appointment only

Make an Appointment

Email the Learning Center to schedule an appointment [email protected]

Be sure to include the following information:

  • Your first and last name
  • Student ID number
  • The name of the program you are enrolled in
  • The name of the course and section number
  • Indicate if you would like an online on in-person tutoring session
  • Your concern and questions about the assignment
  • The guidelines for the assignment from the instructor
  • Attach your written assignment you would like to be reviewed

The Learning Center

Active learning is priority at the Learning Center. We ask and require all students who seek services to join our learning environment by participating in the services rendered.

Services Available

  • In-person or online tutoring sessions
  • Workshops: Writing Strategies, Online Writing Tools, Presentation Preparation
  • A relaxed and friendly environment in which to work

Smarthinking Online Tutoring Service

A live, online tutoring service available 24 hours a day/ 7 days a week

Graduate Thesis Students

The role of the Learning Center is to support graduate thesis writing students through limited assistance. Graduate students may visit the Learning Center three (3) times during the course of writing their thesis.

The Learning Center can help:

  • Brainstorm and organize your writing ideas
  • Identify writing strengths and weaknesses
  • Direct you to other supportive resources
  • Develop and organize content for written assignments
  • Focus and support thesis statements in essays
  • Recognize and overcome grammar problems
  • Time management strategies

The Learning Center cannot:

  • Write or type a paper for a student
  • Edit a paper or Master’s thesis for a student
  • Assure a student of obtaining a certain grade

Policies and Procedures

Attendance & Cancellation (Ground & Online)

  1. Students may schedule an appointment 48 hours in advance of the target tutoring date.
  2. Students can work with tutors for a total 60 minutes per tutorial session.
  3. Arriving more than 10 minutes late for your scheduled appointment, you forfeit your tutorial session and the session may be given to a walk-in student.
  4. Students who fail to attend three scheduled appointments forfeit their ability to schedule future appointments for the current academic session (7-weeks).
  5. Cancellation of any appointments may occur within two hours of your scheduled tutoring session. Students who do not cancel in time and fail to appear for a session will be counted as a “no-show.”

Graduate thesis students may schedule a total of three appointments per academic session (7-weeks).

Working with Tutors

  • To receive the best support possible during your tutoring session, we encourage you to bring the necessary materials and supplies to work with your tutor: questions, your assignment, books, notes, the assignment guideline, course syllabus and any drafts of your work.
  • Tutors can only work with a hard copy of your essay for in-person tutorial sessions. Tutors will not work with virtual copies unless you have an online tutoring session.
  • Online tutoring sessions will be conducting using Microsoft Office 365. All Pacific Oaks students have access to Microsoft Office 365 via their Pacific Oaks student email.
  • Tutors are not permitted to assist students with mid-term, take-home, or final assessments without written and signed permission of the instructor, the instructor may also email [email protected] with written permission.
  • Tutors may only assist students with their own original work. Students are not allowed to pass off work of others as their own in any manner. Plagiarism is a serious academic violation of Pacific Oaks Academic Integrity policy found in the Academic Catalog & Student Handbook.